Terms of Service

Welcome to sparrowclothing.in. SPARROW and/or its affiliates provide website features and other products and services to you when you visit or shop at sparrowclothing.in, use SPARROW products or services, or use software provided by SPARROW in connection with any of the foregoing. SPARROW provides the Services subject to the following conditions. This user agreement (“Terms and Conditions” or “T&C” or “Terms” or “Agreement”) is between you (“you” or “End User” or “your” or “Buyer” or “Customer” or “Registered User”) and SPARROW (“Company” or “us” or “we” or “sparrowclothing.in”). 

Notwithstanding anything contained or said in any other document, if there is a conflict between the terms mentioned herein below and any other document, the terms contained in the present T&C shall alone prevail for the purposes of usage of the Site.

RIGHT TO CHANGE

All the content on this website, including the product descriptions and prices are subject to change without prior notice. SPARROW also reserves the sole right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions every time you purchase products from us or use our website.

PRODUCT DISCLAIMER

Most of our pieces are made in sustainable fabrics by our skilled artisans. Due to their hand-crafted nature, there could be variations in the feel of the fabric, construction, color and technique of the actual product from the images shown on this website. Kindly bear this in mind while placing your order.

Please verify your size before placing an order. You can do so by referring to our Size Chart.

USER RESPONSIBILITY AND REGISTRATION OBLIGATIONS

If you use the Website as a Registered User, you agree that you are competent to contract within the meaning of the Indian Contract Act, 1872. SPARROW reserves the right to terminate your membership and refuse to provide you with access to the Website if it is brought to its notice or if it is discovered that you are under the age of 18 years. You are solely responsible for maintaining the confidentiality of your User ID and Password. You are responsible for all activities that occur under your User ID and Password. You agree, inter-alia, to provide true, accurate, current and complete information about yourself as prompted by Website registration form or provided by You as a Visitor or user of a third party site through which You access the Website. If you provide any information that is untrue, inaccurate, not current or incomplete or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the User Agreement, SPARROW has the right to indefinitely suspend or terminate or block access of your membership with the Website and refuse to provide you with access to the Website.

As a condition of purchase, the Site requires your permission to send you administrative and promotional emails. We will send you information regarding your account activity and purchases, as well as updates about our products and promotional offers. You can opt-out of our promotional emails anytime by clicking the unsubscribe link at the bottom of any of our email correspondences. Please see our Privacy Policy for details. The offers made in any promotional messages sent via emails/SMS/MMS shall be subject to change at the sole discretion of SPARROW and SPARROW owes no responsibility to provide you any information regarding such change.

You undertake not to host, display, upload, modify, publish, transmit, update or share any information that is contained on the website that:

belongs to another person and to which you does not have any right to; is grossly harmful, harassing, blasphemous; defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; harm minors in any way; infringes any patent, trademark, copyright or other proprietary rights; violates any law for the time being in force; deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; impersonate another person; contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation. That in case it is found that you are in violation of these express conditions, you shall be solely responsible and shall face all legal consequences of the same by yourself and that SPARROW shall in no manner be held responsible for the same

That in case it is found that you are in violation of these express conditions, you shall be solely responsible and shall face all legal consequences of the same by yourself and that SPARROW shall in no manner be held responsible for the same.

PRODUCT DESCRIPTIONS

Products displayed on sparrowclothing.in attempt to be as accurate as possible. However, SPARROW does not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product offered by SPARROW is not as described, your sole remedy is to contact us within 48 hours of receipt and SPARROW reserves the right to provide a solution as per its discretion. 

ORDER CANCELLATION BY SPARROW

Due to unavoidable circumstances there may be times when certain orders having been validly placed may not be processed or capable of being dispatched. SPARROW reserves the exclusive right to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card/ debit card/ any other mode of payment has been charged, the said amount will be reversed into your Account/ as the case may be to the source of the payment within a period of 30 working days. Any type of voucher used in these orders shall be returned and made available to the user in case of cancellation by SPARROW.

PRIVACY POLICY 

SPARROW and/or its affiliates are committed to protecting all the information you share with us. We follow stringent procedures to protect the confidentiality, security, and integrity of data stored on our systems. Only those employees who need access to your information in order to perform their duties are allowed such access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution, Sparrow’s top most priority is in protecting your confidential information and privacy.

Sparrow will collect adequate, relevant and necessary Personal Information and will process such information fairly and lawfully for the purpose it is collected. The purpose of collection will be specified not later than at the time of data collection or on each occasion of change of purpose.